24-Hour Emergency Service

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Meet Our Team: Kenny Jackson, Chief Operations Officer

Published: September 14, 2022

We couldn’t be more proud of Service Tech’s family of dedicated team members. We’re blessed to work with some of the best in the industry. But, the Service Tech family is more than just the best group of professionals in the industry – they’re also the heart and soul of our company. We want to show our appreciation for Kenny Jackson. His experience spans over 4 decades and applying his knowledge to running our business has become an integral part of how our team operates. Adding him to our team is one of the best decisions we’ve made.

Service Tech’s Hands-On Consultant

Kenny consulted for Service Tech for a year before joining us full-time in January 2021. He was living in Knoxville, and being able to move back to his hometown of Birmingham to join our team worked out perfectly!

His background in business consulting helped Service Tech evolve into what it is today. He is well-versed in operations, procedures, policies, standard practices, etc., and has been able to help position our company for sustained growth.

When asked how his career has developed since he came to Service Tech, here’s what Kenny had to say:

“I did not have experience in heating and air for what I was brought in to do. Coming in with HVAC experience wasn’t necessary for me to be able to assess the business side of the company and do what needed to be done to help the company grow. Since then, I have learned a lot about the HVAC side of things too. I love getting out of the office and rolling up my sleeves with the guys. I’m their biggest fan and love watching each of them grow professionally and personally.”

Hobbies and Personal Life 

Outside of work, Kenny enjoys playing golf and riding his Harley. He can be found Riding in the Mountains of East Tennessee and Western North Carolina every opportunity he gets! His proudest accomplishments are helping and leading others to achieve their personal and business goals into becoming mentors and leaders alike!

Life at Service Tech

What he loves about working at Service Tech is that it’s a family, how we commit to our customers, and our culture of outward thinking and having an out-of-the-box mentality. His best description of what it’s like to work on our team can be summed up in three words: busy, exciting, and brotherhood. 

What’s his advice for potential new hires at Service Tech?

“Keep an open mind and maximize your potential to grow each day.”

Family-owned and operated, Service Tech has been serving the Birmingham area for over 30 years. Our dedicated team offers 24-hour emergency service, with the knowledge and experience to get the job done right. At Service Tech, we are committed to keeping your home or business as comfortable as possible. 


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